What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.
How We Use Cookies
SOTYX uses cookies for the following purposes:
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.
- Authentication and session management
- Security features
- Load balancing
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Page load times
- Error messages
- Most visited pages
Functionality Cookies
These cookies allow the website to remember choices you make and provide enhanced, more personal features.
- Language preferences
- Region settings
- Customized content
Analytics Cookies
These cookies help us improve our website by collecting and analyzing usage data.
- User behavior patterns
- Traffic sources
- Feature usage statistics
Cookies We Use
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | User authentication | Session |
| preferences | Store user preferences | 1 year |
| _ga | Google Analytics | 2 years |
| csrf_token | Security protection | Session |
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:
- Google Analytics: For website analytics and performance monitoring
- Stripe: For payment processing
- Intercom: For customer support chat
Managing Cookies
You can control and manage cookies in several ways:
- Browser Settings: Most browsers allow you to refuse or accept cookies through their settings
- Our Cookie Banner: Use our cookie consent tool to manage your preferences
- Opt-Out Links: Some third-party services provide direct opt-out mechanisms
Please note that disabling certain cookies may affect the functionality of our website.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.
Contact Us
If you have questions about our use of cookies, please contact us:
SOTYX Privacy Team
Email: privacy@sotyx.com
Address: Dubai, United Arab Emirates